Mitte
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Terms of Service

Last updated: February 13, 2026

These Terms of Service ("Terms") govern your access to and use of the Mitte webhook gateway platform (the "Service") operated by Mitte ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • "Endpoint" — a unique webhook URL generated by the Service that receives incoming HTTP requests.
  • "Webhook Log" — a record of an incoming webhook request and its forwarded delivery, including headers, body, status, and timing.
  • "API Key" — a secret credential used to authenticate external integrations, including MCP clients.
  • "MCP" — Model Context Protocol, an open standard allowing AI assistants to interact with external services.
  • "Transform Rule" — a natural language instruction compiled into a JSONata expression to reshape webhook payloads.
  • "Plan" — your current subscription tier (Free or Pro), which determines usage limits and features.

2. Account Registration

You must provide accurate information when creating an account. You may register using email and password, or via GitHub or Google OAuth. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to transmit illegal content.
  • Send webhook payloads containing malware, phishing content, or exploit code.
  • Attempt to circumvent rate limits, plan quotas, or security measures.
  • Use the Service to relay spam, conduct DDoS attacks, or abuse third-party systems.
  • Share API keys publicly or embed them in client-side code.
  • Reverse engineer, decompile, or extract source code from the Service.
  • Resell or sublicense access to the Service without written permission.
  • Use AI features to generate harmful, abusive, or illegal content.

4. Service Plans & Billing

4.1 Free Plan

The Free plan includes up to 3 endpoints, 5,000 requests per month, 3-day log retention, 128 KB payload limit, 2 API keys, and limited AI features. New accounts receive a 14-day Pro trial.

4.2 Pro Plan

The Pro plan ($20/month) includes unlimited endpoints, 250,000 requests per month, 14-day log retention, 1 MB payload limit, 10 API keys, automatic retries with exponential backoff, expanded AI features, and priority support.

4.3 Payments

Payments are processed by Lemon Squeezy. Subscriptions are billed monthly and renew automatically. You may cancel at any time through the billing portal; access continues until the end of the billing period.

4.4 Plan Changes

When downgrading from Pro to Free, features exceeding Free plan limits (e.g., extra endpoints) will be paused but not deleted. You can re-activate them by upgrading again.

5. API Keys & MCP Access

5.1 API Key Security

API keys provide full access to your account's data and operations. You are responsible for keeping them secure. Treat API keys like passwords: do not share them, do not commit them to version control, and rotate them if you suspect compromise.

5.2 MCP Protocol

The Service provides an MCP-compatible endpoint that allows AI assistants (such as Claude, GitHub Copilot, and Cursor) to manage your endpoints, view logs, send test webhooks, and access dashboard data on your behalf. Actions performed via MCP are equivalent to actions performed in the dashboard and are subject to the same limits and policies.

5.3 Liability for MCP Actions

You are responsible for all actions taken through MCP using your API keys, including those initiated by AI assistants. We are not liable for unintended actions performed by AI models.

6. AI Features

6.1 AI Error Explain

The AI Explain feature analyzes failed webhook deliveries and provides suggested fixes. AI responses are informational and may not always be accurate. You should verify suggestions before applying them to production systems.

6.2 AI Payload Transforms

Transform rules are compiled from natural language into JSONata expressions by AI. We provide a preview of the transformation before applying it. You are responsible for verifying the correctness of transformed payloads.

6.3 AI Limitations

AI features are provided "as is." We do not guarantee the accuracy, completeness, or fitness of AI-generated content. AI usage is subject to daily rate limits based on your plan.

7. Webhook Data

7.1 Data Processing

The Service acts as a processor of webhook data on your behalf. We receive, temporarily store, optionally transform, and forward webhook payloads to your configured target URLs. We add HMAC signatures to forwarded requests using your endpoint's signing secret.

7.2 Data Retention

Webhook logs are automatically deleted after your plan's retention period. You may also manually delete logs at any time. Aggregated statistics (counters) are retained separately and do not contain payload data.

7.3 Your Responsibility

You are responsible for ensuring that webhook data you process through the Service complies with applicable laws and regulations, including data protection laws (GDPR, CCPA, etc.). Do not configure endpoints to receive sensitive personal data unless your use case and target systems are appropriately secured.

8. Availability & SLA

We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible. The Service accepts webhooks asynchronously — providers receive an immediate 202 Accepted response, and delivery to your target occurs via a background queue.

9. Intellectual Property

The Service, its design, code, and documentation are owned by Mitte. You retain ownership of all data you process through the Service. We claim no intellectual property rights over your webhook payloads, transform rules, or endpoint configurations.

10. Limitation of Liability

To the maximum extent permitted by law, Mitte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Mitte from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or fail to pay. Upon termination, your data (endpoints, logs, API keys, notifications) will be permanently deleted.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

15. Contact

Questions about these Terms? Contact us at [email protected].